Effective Date: 26 March 2025
1. Introduction
Swenga Food (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We may collect the following personal data:
Name, address, and contact details
Payment information
Order history and preferences
Website usage data (e.g., IP address, browser type, pages visited)
Communication preferences
3. How We Use Your Data
We process your data for the following purposes:
To fulfill and deliver your orders
To process payments securely
To communicate with you regarding your orders and inquiries
To improve our products and services
To comply with legal obligations
To send marketing communications (if consent is given)
4. Legal Basis for Processing
We process your personal data based on:
Your consent (for marketing communications)
Contractual necessity (to fulfill orders)
Legal obligations
Legitimate interests (to improve services and customer experience)
5. Data Sharing
We do not sell your data. However, we may share it with:
Payment service providers to process transactions
Delivery partners to fulfill your orders
IT service providers for website functionality and security
Legal authorities when required by law
6. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Your Rights
Under GDPR, you have the following rights:
Access: Request a copy of your personal data
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your data
Restriction: Limit processing of your data
Portability: Receive your data in a structured format
Objection: Object to certain data processing activities
Withdraw consent: Where processing is based on consent, withdraw at any time
8. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
9. Security Measures
We implement security measures to protect your data from unauthorized access, disclosure, or loss.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
